Warranty and Refund policy
The brand HUX – Rugby Victim guarantees care and respect for purchases as a result of the acquisition of a trusted and continuous relationship, based on the experience of selling clothing it has accrued over the years. The contract between HUX – Rugby Victim and the customer is intended as complete with the forwarding of the online order by the customer. By placing an order, the customer declares to have read all the information provided at the time of purchase and to entirely accept the terms and conditions of sale as set forth below.
The customer shall not be entitled to any damages or compensation, or benefit from any contractual or non-contractual liability for direct or indirect damages to people and/or property caused by non-acceptance of an order, including partial non-acceptance. Purchases made at www.huxrugbyvictim.com are governed by the Italian Mail Sales Act.
If the customer has mistaken his order and has received an item that he did not wish, or does not feel that he is satisfied with the purchase, he may exercise his right of withdrawal within 10 days of receipt of the goods by sending an e-mail to the address firstname.lastname@example.org, specifying the order number and claiming to use his right of withdrawal. He will have to wait for permission to proceed from HUX – Rugby Victim, and then send, by express courier and at the expense of the customer, the goods to the address indicated by the Customer Service of HUX – Rugby Victim. In order to exercise the right of withdrawal, the goods must not be modified from their original condition, must not have been used or washed, and must be returned in their original packaging.
The products ordered in the online store of HUX – Rugby Victim are delivered using DHL national and international express shipping service.
Standard delivery times: within 2-5 business days.
Delivery costs: from €8 for deliveries to Italy, from €12 for international deliveries.
For online payment HUX – Rugby Victim uses the Paypal ™ circuit: the safest and fastest intermediary system for transactions and online credit card payments. With PayPal ™ personal information is safe because it is never shared with the seller. If you already have a PayPal account, you can use this payment method through your account by entering your email and password. If you have not already registered, you can choose to pay with your credit card without registering with PayPal ™. The following credit cards are accepted: VISA, VISA Electron, PostePay, MasterCard, American Express, Maestro Card, Paypal Card and Aura Card. In case of cancellation of the order or HUX – Rugby Victim’s failure to accept the offer, the amount will be refunded.
In the case of payment by bank transfer, we will proceed to the order when we receive payment on our current bank account. Remember to indicate the order number in your payment order (find it on the My Account page and in the confirmation email you receive as soon as you place the order). The order will only be sent upon receipt of the actual sum due in the c/c of HUX – Rugby Victim, which must take place within 7 working days from the date of acceptance of the order. After these deadlines have passed, the order will automatically be canceled. The reason for the bank transfer should include: order reference number, date of order execution, name and surname of the order holder.
Online payments are protected by the famous Thawte encryption system, which guarantees absolute privacy and absolute security of online transactions.
The Data controller is HUX – Rugby Victim at the operational headquarters of Via Triumplina, 28 – 25123 Brescia, in the form of its legal representative, Federica Montanarini.
HUX – Rugby Victim, according to and for the effects of Italian Legislative Decree no. 30 June 2003, no. 196, informs its customers that the personal data provided by them at the time of subscription of the purchase order and / or the completion of the invoice are excluded from the consent of the person concerned as they are collected and held solely on the basis of the tax obligations envisaged by law, by Community regulations and legislation and, in any case, solely for the purpose of allowing the exact fulfilment of the obligations arising out of the contract of purchase of which the party is concerned and / or for the acquisition of the necessary contractual information always and only activated at the request of the latter.
HUX – Rugby Victim specifies that the personal data provided by its customers will be used for the purposes of commercial information or advertising material or for the conduct of market research or interactive commercial communication, for exclusive use and on behalf of HUX – Rugby Victim. Such data will not in any way be transferred to third parties.
Italian law applies to the relations between the parties governed by these present conditions of sale. If any dispute arises between the parties about the interpretation, execution, validity and / or effectiveness of those matters, the Court of Brescia shall have sole jurisdiction.